Frequently Asked Questions
1 Are you dentally qualified to perform teeth whitening treatments?
Our teeth whitening technicians are supervised under qualified Dental Nurses using the legal strengths of whitening gels that are approved by the Australian Dental Association. When using our treatment gels in-store, you expect an instant result with our strong high-powered teeth whitening machines.
When using our gels at home, please understand that it takes approximately 1 week (of a daily 30 minute session) to see a considerable difference, sometimes two weeks if your teeth are a heavily stained yellow to brown colour.
Dentists within Australia normally charge on average $1000 for their teeth whitening treatments, while us here at
Zap Teeth Whitening use a safer range of whitening gels and cost no more than $200 for an in-store treatment.
2 Do you offer a clean & scale?
No. Zap Teeth Whitening ONLY performs teeth whitening treatments. You will need to visit a Dental Hygienist or Dentist
for any dental work or a clean & scale.
Please note, that as Dental Nurses/Assistants, we can only provide oral hygiene advice and advice relating to
We cannot provide dental advice. For all your dental questions, please seek a dentist.
3 Will the treatment whiten crowns, veneers, dentures, or artificial composite teeth?
Generally whitening gels will not whiten the crown or veneer or composite (also known as fillings or caps)
However, some of our customers have experienced their dental restorations to lighten with our treatments, but the fake teeth or fake part of the tooth will only ever go back to the original colour the dentist applied.
4 How long does the whitening last?
This is the most common question and unfortunately there is no answer.
Below is a list of staining agents that can stain and yellow the teeth (extrinsic surface). If you consume any or all of these, you cannot expect the teeth whitening treatment to last very long for you:
- Red wine
- Dark soft drinks like coke and fanta
- Red pasta sauces
- Artificial colour agents (found in ice blocks, slurpees, lollies, etc)
If you take certain medications, the medications could be staining your teeth internally (intrinsic) and your teeth whitening treatment may not last very long when you are taking medications on a daily basis.
Another reason why your whitening might not last very long is because of your oral hygiene. If you don't brush your teeth at least twice daily and floss at least weekly but daily is preferred, then you cannot expect your teeth to stay white if you are not brushing them.
Furthermore, if you have not seen a dentist for a clean and scale in more than a year, again, you may not receive a noticeable teeth whitening result and the whitening may not last very long.
If you want to have whiter teeth and keep them white, you either need to conduct regular whitening treatments weekly or monthly, or give up the staining foods, beverages, medications or cigarettes.
Our prices are relatively cheap compared to dentists and our at-home teeth whitening kits are easy to use so you can maintain the whitening at home.
Either pop back into our store for regular whitening treatments, or maintain at home for a fraction of the cost.
5 How long do your in-store treatments run for?
Please allow up to an hour for your appointment, as we run our in-store treatments in small groups.
The teeth whitening machines are set for 30 minutes.
6 Can i eat and drink before or after the treatment?
You can eat before your treatment, however, no eating for 1 hour AFTER your treatment.
For best results, please avoid smoking, coffee, tea, soda, red wine, dark curries and red pasta sauce for at least 24 hours after your treatment.
Your whitening results will not last very long if you stain your teeth with any of the above foods or beverages.
7 Can anyone do teeth whitening?
No, not everyone is a candidate for teeth whitening.
Teeth whitening is NOT recommended for the following issues:
Gum disease (Gingivitis)
Severe cavities and holes
Braces removed (some customers see the braces marks after whitening)
Under 18 (we do accept people under the age of 18, however you must have parental consent)
Pregnant women or breastfeeding mothers
Sensitive teeth issues
8 What is Fluorosis?
Dental Fluorosis, also called enamel hypoplasia, is a developmental disturbance of dental enamel caused by the consumption of excess fluoride during tooth development. In its mild forms (which are its most common), fluorosis often appears as unnoticeable, tiny white streaks or specks in the enamel of the tooth. In its most severe form, tooth appearance is marred by discoloration or brown markings. The enamel may be pitted, rough and hard to clean.
Below are some examples of Fluorosis.
PLEASE NOTE: If you have Fluorosis, Zap Teeth Whitening recommends you visit a Dentist for advice regarding your options. Generally it is NOT advised you conduct a teeth whitening treatment when you have Fluorosis as most customers are usually unhappy with the whitening results as the already spotty teeth become worse and much more patchy.